Privacy Policy

Introduction

Steel City Therapy, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form on our website
• Request information about our services
• Communicate with us via phone, email, or other means
• Engage our professional therapy services

This information may include:

• Name and contact information (email, phone, address)
• Information about your child (age, developmental concerns)
• Service interests and needs
• Communication preferences
• Payment information for services rendered

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website addresses
• Date and time of your visit

How We Use Your Information

We use the information we collect for various purposes, including:

• Responding to your inquiries and service requests
• Providing and managing our therapy services
• Communicating with you about appointments, services, and updates
• Improving our website and services
• Complying with legal and regulatory requirements
• Processing payments and maintaining business records
• Sending relevant information about our services (with your consent)

Who Has Access to Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., form processing, website hosting)
• School Districts: With educational partners as necessary to provide therapy services
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect our rights, privacy, safety, or property

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure data transmission (SSL/TLS encryption)
• Limited access to personal information
• Regular security assessments
• Secure data storage practices

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Third-Party Services

Our website may contain links to third-party websites or use third-party services. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party services you access.

Third-party services we may use include:

• Form submission services (FormSubmit)
• Website analytics tools
• Google Maps embed functionality

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain appropriate business records

When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to certain processing of your information
• Portability: Request transfer of your information

To exercise these rights, please contact us using the information provided below.

How to Delete Your Data

If you would like to request deletion of your personal information, please contact us at:

• Email: help@steelcitytherapy.net
• Phone: +1 (929) 442-1792
• Mail: 1200 Woodcock Court, Bethel Park, PA 15102

Please include "Data Deletion Request" in the subject line and provide sufficient information to verify your identity. We will respond to your request within 30 days.

Children's Privacy

Our services involve working with children in educational settings. We take children's privacy seriously and comply with applicable laws regarding children's personal information, including the Family Educational Rights and Privacy Act (FERPA) for school records.

Parents and guardians have the right to access, review, and request correction of their child's information collected through our services.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: